Survey on UX attitudes finds ‘shift toward getting user insights earlier and more frequently during development.’ …read more Source:: it-priorities
Tag: experience
Digital experience and white glove customer service at Brooks Brothers
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The CIO of an iconic American brand explains how this 200-year old retailer is rethinking customer relationships across brick-and-mortar stores, e-commerce, and mobile. …read more Source:: it-priorities
Microsoft delays Enhanced Mitigation Experience Toolkit support cut-off to July 2018
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Microsoft will no longer update or patch its EMET security toolkit for Windows after July 2018. …read more Source:: it-priorities
Google’s data-driven approach to superior user experience, revisited
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What can the company that mastered the art and science of UX all the way to the top of the global business world tell us about UX these days? …read more Source:: it-priorities
The bar for digital experience is rising in exponential times
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Most companies are still plugging away, digital channel by digital channel, at creating the experiences they think their customers expect. But the game has changed decisively as entirely new customer-facing …read more Source:: it-priorities
Is digital experience management the new social business?
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As companies seek a sustainable grasp on digital engagement, the focus on holistic experience management is treading a lot of the same ground as an earlier related concept, social business. …read more Source:: it-priorities
Great user experience leads to great security
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Security need not be a series of walls. A UX expert says security can be gently woven into the flow of applications. …read more Source:: it-priorities