By editor@techworld.com (Forrester Analysts) Since the bulk collection of telephone metadata began, the NSA has been keeping those records in a vast database and maintaining and querying that data for 5 years before being …read more Source:: Open Source
Tag: Source Open Source
Everyones Talking — About Your Digital Experience (DX) Delivery Ability
by •
By editor@techworld.com (Forrester Analysts) There’s no denying the importance of delivering an excellent mobile experience. As the pace of technology quickens, delivery cycles approach zero-day releases, and mobile moments reign supreme more than ever …read more Source:: Open Source
Thoughts on Huawei 2015 – The Juggernaut Continues to Build
by •
By editor@techworld.com () In late April I once again attended Huawei’s annual analyst meeting in Shenzen, China. As with my last trip to this event, I approached it with a mix of dread …read more Source:: Open Source
OpenStack is moving to a new stage
by •
By editor@techworld.com (Forrester Analysts) The OpenStack summit last month was a step forward for the project for two key reasons… …read more Source:: Open Source
Building a Customer-Obsessed Operating Model
by •
By editor@techworld.com (Forrester Analysts) Empowered customers, armed with ever increasing digital capability, increasingly expect any information, any service, at their moment of need. We call this the age of the customer. Innovative brands, from …read more Source:: Open Source
Is Your Company A Place Where Employees Grow And Thrive, Or Wither And Leave?
by •
By editor@techworld.com (Forrester Analysts) Forrester’s Customer Experience Index (CX Index™) shows that the key determiner of a company’s success is customer satisfaction. We can also prove that there is a strong correlation between employee …read more Source:: Open Source
The Digital Waiting Game
by •
By editor@techworld.com (Accenture) Can the UK lead a digital industrial revolution in Europe? Conventional wisdom often seems to assume not. But the opportunity lies not in creating UK technology giants but in recognizing …read more Source:: Open Source
Business As Usual Not An Option For Customer-Obsessed CIOs
by •
By editor@techworld.com (Forrester Analysts) With the threat of Digital Disruption all around us, we all need to up our game. …read more Source:: Open Source
Forresters Security & Risk Research Spotlight – The IAM Playbook For 2015
by •
By editor@techworld.com (Forrester Analysts) When I first became research director of Forrester’s S&R team more than five years ago, I was amazed to discover that 30% to 35% of the thousands of client questions …read more Source:: Open Source
When the collateral damage of cyberwar knocks on your door
by •
By editor@techworld.com (Security spotlight) Cyberwar has been 24/7 for a while already: teams of cyber mercenaries, governmental units, hacktivists, and individuals are breaking into various systems every second. Each cybercriminal has different objectives and …read more Source:: Open Source